Shop@21c Policies
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Privacy
Privacy
This online Privacy Policy was last updated on December 10, 2009.
Shop@21c is deeply committed to maintaining the privacy of all our customers.
We are interested in hearing your concerns for how we can improve the way we use and store your information and purchase history. Please email your suggestions to orders@shopat21c.com. We want to make your experience on our website as satisfying and safe as reasonably possible.
Transparency
We tell you in advance whatinformation we collect from you and how we intend to use it and how long we keep it.
Choice
We will give you control over how we use the data you give us. We will not share your Personally Identifiable Information or any other sensitive information you give us with third parties unless we first obtain your consent. We also will give you the opportunity of opting out of other uses that we make of any of the information you provide to us. If we change our Privacy Policy in any material way we will obtain your consent before changing the way we use your Personally Identifiable Information.
Security
We will implement reasonable security measures, including Secure Socket Layer (SSL) encryption technology and other tools to protect all the information we collect about you on our website. We will retain your Personally Identifiable Information only for the time necessary to achieve the disclosed purposes, including the use of that information during the processing and shipping your order.
Information We Collect
Personally Identifiable Information (“PII”)
Any information that can be used to identify you, such as your name, address, email, or phone number. PII also includes your browsing history if that has been linked to your email address.
Anonymous Information (“Non-PII”)
All Information other than PII. For example, the fact that your browser has visited a particular page at a website is Anonymous Information because it does not identify you by name, address, or email. The brand and version of the web browser is also “Non-PII.”
We collect PII and/or Non-PII depending on the purpose and functionality of our website.
How Information Is Collected
We collect Personally Identifiable Information when you register for promotional emails, finalize a purchase or contact customer service.
We collect Anonymous Information through the use of "cookies". Cookies work together to collect and process information regarding how your computer interacts with our website. This information is used by our business partners, Ponticlaro and Brainspark Media, to improve our website and enhance our product offerings and promotions.
What is a cookie?
A "cookie" is a computer file that acts as an identification card for your computer. When you visit our site, unique cookies are placed on your browser by our website. The purpose of the cookie is to distinguish your browser from all other browsers that visit our website. By recognizing your browser, we can serve you better. For example, the cookies allow us to hold the selections in your shopping cart when you navigate away from the order page and then return to complete the order. We can also keep track of what pages of our website your browser visited and whether you purchased a product.
Purposes for Information Collection
We collect Personally Identifiable Information to complete online purchases and to answer your customer service questions and occasionally, to send to you (with your permission after you register online) information and email promotions about our products.
We collect Anonymous Information that helps us keep track of information for the purposes of improving our website, improving our services and advertising, and measuring the effectiveness of our advertising campaigns.
Because we collect only the information that is reasonably necessary to improve a given website and your experience in relation to that website, we collect and use information differently at different websites.
Disclosure and Sharing of Information
We will not sell, trade, or otherwise transfer your Personally Identifiable Information (PII) to outside parties without providing you with advance notice and an opportunity to consent. "Outside parties" do not include companies wholly-owned by 21c Museum Hotel or trusted business partners, such as Ponticlaro, who help operate and provide services on our websites.
We treat your PII as confidential, and we require, by contract, each of our business partners to also treat as confidential all of the PII obtained from our websites. Our business partners, in turn, may share information with their own service providers pursuant to similar confidentiality restrictions.
We reserve the right to disclose your PII and any non-PII to the extent we reasonable believe that disclosure is required by law, to enforce our website policies, or to protect your’s or others’ rights, property or safety.
Ponticlaro has access to analytics data and provides administrative support and web-hosting as well as technical support for the content management of the site. Authorize.net provides the payment processing. The "analytics data" collected by [GSI] does not contain any Personally Identifiable Information (PII).
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database.
Your Choices Regarding Your Information
PII / Promotional Emails
Our email list is opt-in with asign up form here.
We Do Not Collect Children’s Information
websites are not intended to be directed towards individuals under 13 years of age ("Children"). We do not knowingly collect any PII from Children. If any Children contacts us and provides PII, we will take reasonable measures to alert a parent or legal guardian and also to delete such information.
Safeguarding Your Information
Information you provide to us is protected from public access by a password that only administrators have access to. We use Secure Socket Layer (SSL) technology to encrypt transmissions of sensitive information from your computer to our servers.
We require our trusted business partners, by contract, to protect information obtained from our websites. Our business partners, in turn, require their partners to contractually agree to similar restrictions.
Contact Us Regarding Your Information
If you have any questions or concerns about this policy please contact us.
Please be assured that any Personally Identifiable Information that you provide in communications to the above link will not be used to send you promotional materials.
Online Updates to the Privacy Policy
If we modify this Privacy Policy,we will post the revised Privacy Policy on this website. We also may post a notice on this website or send an email describing the changes. You should check this website regularly to see if any recent changes to this Privacy Policy have occurred.
We will not make any change to this Privacy Policy that will change our collection and use of your PII without first obtaining your consent.
Your Consent
By providing personal information to us through our website or through our customer service department in connection with our website, you’re agreeing to let us collect and use your personal information as we describe in this Privacy Policy.